Frequently Asked Questions

Everything you need to know about your Ridgeline experience.

What is your standard shipping policy?

We offer standard shipping on all domestic orders, typically arriving within 3-5 business days. Expedited shipping options are available at checkout for those who need their gear sooner.

How do I return or exchange an item?

We offer a 30-day return window for all unworn and unwashed items. Simply visit our online Returns Portal to generate a prepaid shipping label and initiate your exchange or refund.

What payment methods do you accept?

Official Ridgeline Clothing accepts all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

How can I track my order?

Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.

Are your products covered by a warranty?

Yes, we stand by the quality of our apparel. All Ridgeline products come with a one-year limited warranty against manufacturing defects in materials and workmanship.

How do I determine the right size for me?

Each product page features a detailed 'Size Guide' with specific measurements. We recommend measuring a similar garment you already own to ensure the perfect fit.